Community Needs Increases During a Crisis
For our neighbors who experience housing and food insecurity every day, another crisis quickly exhausts resources. Thank you so much to everyone who has already reached out, and please know that gifts of food, funds and time are more critical now than ever to meet people’s basic needs and promote the entire community’s health and well-being.
- NC COVID-19 Information for Child Care
- CDC Guidance links for Childcares
- Guidance for Schools and Child Care Programs
- Supplemental Guidance For Child Care Programs That Remain Open
- Cleaning and Disinfecting Your Facility
- Children and COVID-19
- Talking with children about Coronavirus Disease 2019
- Fact Sheets for Administrators, Teachers, and Parents
- CDC COVID-19 Stress and Coping Resources
- First Book’s Resources for Families and Child Care Providers
- COVID-19 Childcare Assistance for Durham
Providing North Carolina moms with FREE, fast, and text-based support to safely navigate pregnancy, birth, and postpartum care during COVID-19. Text at: (919) 301-9979. https://www.covidmoms.org
Domestic Violence Hotlines (National)
- Break the Silence Survivor Helpline phone: 1 (855) 287-1777 message on Facebook
- DoD Safe Helpline (for military members & their families) phone: 1 (877) 995-5247
- National Dating Abuse Helpline phone: 1 (866) 331-9474 message on Facebook
- VictimConnect phone: 1 (855) 484-2846
The National Domestic Violence Hotline
phone: 1 (800) 799-7233
phone: 1-800-787-3224 (TTY)
message on Facebook
To determine if you are eligible for public assistance like SNAP, Medicaid, or CHIP, create an account on the NCDHHS ePASS website.
- You can search the Food Bank NC database to find resources near you.
- Text FOODNC (for Spanish services text COMIDA) to 877-877 to find the pick-up and drivethru locations closest to you.
- Contact Inter-Faith Council for Social Service (IFC), with requests for groceries, emergency financial assistance, meals, and shelter.
- No Kid Hungry North Carolina also compiled a statewide list of meals for kids in all counties. More information is available on their website.
- To search for resources and learn more about available services, visit Passage Home’s Community
- For a Resource Guide visit NC Care 360.
- North Carolina Department of Health and Human Services
FORECLOSURES AND EVICTIONS
There is no statewide policy suspending foreclosures, evictions, hearings, or orders, but some counties are updating their foreclosure and eviction guidelines.
- Durham: Durham County is suspending all evictions until further notice.
- Orange: Orange County will continue to carry out eviction notices.
- Wake: Wake County has suspended carrying out eviction notices until April 17.
North Carolinians can find more information regarding foreclosures and evictions on the North Carolina Judicial Branch Website. If you are in need of legal advice or representation, Legal Aid of North Carolina is a statewide nonprofit organization that may be able to assist some homeowners in their foreclosure cases and renters facing eviction. You can apply for Legal Aid representation by calling 1-866-219-5262 or applying online.
GENERAL INFORMATION about Coronavirus Disease
In an effort to stay up to date with the most current and reliable information about Coronavirus Disease 2019, please refer to the following websites:
- National Level Guidance: Centers for Disease Control & Prevention: https://www.cdc.gov/coronavirus/2019-ncov/index.html
- State-Level Guidance: North Carolina Department of Health & Human Services: https://www.ncdhhs.gov/divisions/public-health/coronavirus-disease-2019-covid-19-response-north-carolina
- Hotlines: Use the hotlines below for general information and updates on COVID-19. NC 2-1-1 can also refer callers to community resources for help with food, shelter, parenting, and more. These hotlines can NOT provide direct medical services.
- North Carolina Department of Health and Human Services NC 2-1-1 (available 24/7): Dial 2-1-1 or 888-892-1162, or text COVIDNC to 898211 to receive text updates.
- NC DHHS information on child care
HEALTH CARE WOKERS
Do you or your family members need FREE emotional support from being on the COVID-19 front-lines? NC Licensed Therapists are ready to listen! HOPE4HEALERS (919) 226-2002.
If you do not have health insurance, you can call your nearest Federally Qualified Health Center (FQHC). FQHCs are community-based health care providers that receive federal funds to provided needed health services in communities.
- Find a community health center near you by searching here.
- Or enroll in health insurance through ACA. If you have lost your health insurance due to a change in job, you may qualify to enroll in health care coverage during a special open enrollment period. Learn more here: healthcare.gov.
INTERNET AND BROADBAND CONNECTION
For families, workers, and students having to make a sudden transition to working and learning from home, the North Carolina Department of Information Technology (NCDIT) has created an interactive map and list of broadband providers who will provide service for free or at a discounted rate. For questions call the NCDIT at 919-754-6733 or email email@example.com. More than 550 companies have pledged they will not to take internet and connectivity access away from customers who are unable to pay as a result of the COVID-19 outbreak.
North Carolinians can apply for Medicaid on the NCDHHS Medicaid Website or by phone at 888-2450179 Monday-Friday 8AM-5PM. Medicaid recipients in North Carolina will also have expanded access to remote and virtual health services. Medicare recipients may be eligible for telehealth services such as virtual visits from the comfort of their own home. For more information, contact your medical provider or visit your Medicare account.
PUBLIC SCHOOL FOOD ASSISTANCE
- Durham: Durham County Public Schools will provide meals for students beginning March 23rd at a number of locations. Food assistance is also available through the Urban Ministries of Durham online and by phone at 919-682-0538.
- Orange: Orange County Public Schools will provide meals for students at a number of locations Monday – Friday beginning March 16th.
- Wake: Wake County Public Schools will provide meals for students Monday – Friday beginning March 17th. There are also many food distribution resources throughout the county.
State and local organizations interested in supplementing their food assistance programs may apply for the Emergency Food Assistance Program (TEFAP) at no cost. Interested parties may contact the North Carolina Department of Agriculture and Consumer Services Director, Gary Gay, by phone at 919-575-4490 or email at Gary.Gay@ncagr.gov.
On March 23, Governor Roy Cooper announced that all North Carolina public schools will remain closed until at least May 15th with the possibility to extend. More information is available at the Department of Public Instruction website or by phone at 919-807-3300 M-F between 7:30AM and 5PM.
SMALL BUSINESS RESOURCES
American small businesses are facing an unprecedented economic disruption due to the novel COVID19 outbreak. Cities and states have implemented mandatory closures of public spaces to ensure social distancing to prevent the spread of the virus, so those difficulties have only increased. This section will detail the small business provisions in the latest CARES Act relief package as well as other U.S. Small Business Administration (SBA) programs for during times of disaster. All information, unless cited, are pulled from the following updated COVID-19 resources:
- Small Business Administration
- Congressional Committee on Small Business
- SBA PAYCHECK PROTECTION PROGRAM
- SBA ECONOMIC INJURY DISASTER LOAN (EIDL)
- STATE TRADE EXPANSION PROGRAM (STEP):
- BUSINESS COUNSELING SERVICES
Thank you to DAVID PRICE: Representing North Carolina’s 4th CONGRESSIONAL District for sharing much of this information with Breastfeeding Family Friendly Communities.
SNAP FOOD ASSISTANCE
Individuals and households that need food assistance may be eligible for Supplemental Nutrition Assistance Program (SNAP) with more information at the NCDHHS SNAP. For individuals that currently utilize SNAP and those who are new to apply, The Families First Coronavirus Response Act expanded eligibility to unemployed individuals and waived time limits.
- Durham: Durham County SNAP resources are available online or by phone at 919-560-0300 between 7:30AM-5PM.
- Orange: Orange County SNAP resources are available on the Orange County Services website or contact Food and Nutrition Services Program Supervisor: Terri Totherow via email at firstname.lastname@example.org or by phone at 919-245-2844.
- Wake: Wake County SNAP resources are available on the Wake County Services website or contact Food and Nutrition Services Review Program Manager: Luv Sinclair via email at Luv.ArtisSinclair@wakegov.com or by phone at 919-848-5391.
As of March 13, borrowers of Federal Direct Loans, Federal Perkins Loans, or Federal Family Education Program (FFEL) loans will pay 0% interest for up to 60 days and may make a request to their loan servicer to temporarily suspend loan payments for up to 60 days. If you do not know who your servicer is or how to contact them, visit StudentAid.gov/login or call 1-800-4-FED-AID (1-800-433-3243; TTY for the deaf or hearing-impaired 1-800-730-8913) for assistance. More information is available at the Student Aid website. The income tax on employer-driven student loan repayment assistance has also been eliminated.
TANF CASH ASSISTANCE
Families may receive cash assistance with Temporary Assistance for Needy Families (TANF) also called Work First.
- Durham: Durham County TANF resources are available on the Durham County Services website
- Orange: Orange County TANF resources are available on the Orange County Services website.
- Wake: Wake County TANF resources are available on the Wake County Services website.
- Federal: Tax day has been postponed to July 15th.
- State: Tax day has been postponed to July 15th.
- For more information visit the North Carolina Department of Revenue website.
- Recently, Wake and Durham county authorities announced collections notices will be suspended until further notice. Individuals will still owe overdue tax bills which will accrue interest as long as they remain unpaid. Orange County is not suspending collections at this time. For more information visit:
Register for a TAPS “Conversations of Courage” Support Group: “Join us for this FREE 4 week online facilitated group support series as we help you focus on building resilience through: 1) Virtual community connections; 2) Creating new patterns of thinking and growth mindsets; and 3) Teaching mindfulness practices and grounding techniques for daily anxiety reduction.” Groups run for 4 weeks and are available for pregnant people as well as parents of newborns, older babies, and toddlers.
The Bureau of Indian Affairs has compiled a list of federal resources from the Indian Health Service, FEMA, and the Bureau of Indian Education to aid Tribes in their response to the COVID-19 outbreak.
The North Carolina State Board of Elections provides updates on potential changes to voting operations and elections due to COVID-19 on their website.
- PAID SICK LEAVE: The OFFICE OF REP. DAVID PRICE voted to pass the bipartisan Families First Coronavirus Response Act, which guarantees two weeks of paid sick leave and up to three months of paid family and medical leave for many American workers. An FAQ from the Department of Labor on these provisions can be found here.
- FILING FOR UNEMPLOYMENT: If you are unable to work, have been laid-off, or had your hours reduced due to COVID-19, you may be eligible for unemployment benefits. Apply for Unemployment Insurance HERE